Welcom to Nanjing Gold Camel Intelligent Tech. Co., LTD factory!
FAQ

FAQ

Q: What should user needs to be attention of charging the electric wheelchair?>

Q: What should user needs to be attention of charging the electric wheelchair?

A: The initial 3 charges better to keep between 8-12 hours until full. It will switch from red light to green light. If the light is abnormal, please contact the manufacturer. After the first 3 times ...

Q: Can tall user use your wheelchair?>

Q: Can tall user use your wheelchair?

A: Our wheelchairs suitable for the user height up to 185CM, and the load capacity up to180KG.

Q: The speed of the wheelchair is 0-6KM. Can you adjust the speed to 20KM/h?>

Q: The speed of the wheelchair is 0-6KM. Can you adjust the speed to 20KM/h?

A: Sorry, we can’t. The wheelchair speed accordance with international standards. If it exceeds the international standards, there will be safety hazards in the process of use. We must ensure the pers...

Q: Are you directly OEM and ODM?>

Q: Are you directly OEM and ODM?

A: OEM can, we can customize your brand on the wheelchair. ODM is also acceptable, the customer needs to share the cost of producing the mold and relatively expenses.

Q: How to adjust when the wheelchair arrived?>

Q: How to adjust when the wheelchair arrived?

A: First look at the appearance whether having wear and tear, and then check whether the battery is fully charged, follow the instructions will be fine.

Q: Can the foot pedal be adjusted?>

Q: Can the foot pedal be adjusted?

A: Yes, the pedal has an adjustment device that can be adjusted to your most suitable position according to your usage.